Cookies & Privacy Policy
Last updated: August 28, 2026
This policy explains the categories of information that exchangenokyc.io may process when you browse the website, create or track an exchange order, contact support or use features that rely on external infrastructure.
The exact data available to the service depends on the feature used, the blockchain involved and the technical providers that support the exchange flow.
Information You Provide
Information may be provided directly when you use the site or contact the service. Depending on the action, this can include:
wallet addresses entered for a payout or refund;
transaction details associated with an exchange order;
an order ID or transaction hash provided for support;
an email address or other contact information sent through a support or business inquiry;
messages, screenshots or other information voluntarily included in correspondence.
Do not send wallet seed phrases, private keys, passwords or recovery phrases through the site or support channels.
Exchange and Blockchain Data
Crypto exchanges necessarily interact with blockchain data. Depending on the network and route, transaction identifiers, wallet addresses, amounts, confirmation status and related blockchain information may be visible on the relevant public network and may be processed to detect deposits, monitor confirmations and complete payouts.
The privacy characteristics of one blockchain do not automatically apply to another. A cross-chain order can begin on one network and finish on a different network with a different transaction model.
For general mechanics, see how cross-chain crypto swaps work.
Technical Logs and Device Information
The site and its infrastructure may process technical information needed to operate, secure and troubleshoot the service. Depending on implementation, this can include information such as:
IP address;
browser and device information;
timestamps;
requested pages or endpoints;
error and security logs;
basic request and session information.
This policy does not claim that the service keeps no logs. Technical processing should be understood separately from the routine-KYC policy described on commercial exchange pages.
Cookies and Similar Technologies
Cookies or similar browser technologies may be used for functions such as:
essential site operation;
session or interface preferences;
security and abuse prevention;
analytics, if analytics tools are enabled;
remembering settings needed to improve the user experience.
The exact cookie set can change as the implementation changes. Where optional analytics or similar technologies are used, the site should expose the applicable controls required by the final production configuration.
How Information May Be Used
Information processed through the site may be used to:
create, identify and process exchange orders;
detect deposits and monitor blockchain confirmations;
send the resulting asset to the destination provided for the order;
handle a refund when an exchange cannot be completed before payout and the applicable process supports a refund;
respond to support or business inquiries;
protect the service from fraud, abuse and security threats;
perform AML, KYT, sanctions or other transaction-risk checks where applicable;
diagnose errors and maintain website functionality.
Third-Party Infrastructure
Exchange execution can depend on blockchain networks, liquidity or routing infrastructure, hosting, security tools, analytics tools and other technical providers. Those providers may process information according to their own technical and legal requirements.
External links on exchangenokyc.io may also lead to websites with separate privacy policies. This policy applies to exchangenokyc.io and does not replace the policies of unrelated external services.
Conditional Verification and Compliance Data
Routine identity verification is not the standard starting requirement for an eligible crypto-to-crypto order. However, a particular transaction may be subject to conditional review under AML, KYT, sanctions, fraud or transaction-risk controls.
If additional information or identity verification is required for a specific review, information submitted for that process may be processed for compliance and risk-management purposes. See AML & Conditional Verification Policy for the service-level explanation.
Data Retention
Different categories of information can require different retention periods depending on operational, security, fraud-prevention, compliance and technical requirements. This policy does not state a universal fixed retention period for every category of data.
Retention rules should be aligned with the final production infrastructure, provider requirements and applicable obligations before publication.
Security
Reasonable technical and operational measures should be used to protect information handled by the website and its infrastructure. No internet-facing system, blockchain service or data transmission method can be guaranteed to be completely secure.
Users should protect their own wallet credentials and verify addresses and networks before sending a transaction.
Your Choices
You can limit information you voluntarily provide in correspondence to what is necessary for the issue. Do not submit secret wallet credentials.
Browser settings may also allow you to manage cookies or local site data. Disabling essential storage can affect site functionality.
Changes to This Policy
This policy may be updated when website functionality, providers or data-processing practices change. The revision date at the top of the page should be updated when material changes are published.
Contact
For privacy-related questions, use the contact information published on the Contacts page.